KIM for Field Services: Maintenance as scheduled, on the right assets, with the right materials, by the proper technicians
To achieve their mission, companies employ multiple assets, with high value, amortized and used for a long period of time. These owned or rented assets are sometimes clustered together, sometimes disparately placed in large territories.
Because market disruption is the norm and efficiency and low costs are a must-have, businesses are looking for ways to keep their assets and tools readily available and under control.
Businesses deploy solutions, in order to ensure factual inventories of assets and tools are performed efficiently, eliminating human errors and are always under control and transparency, fulfilling their legal obligations in the process.
Inevitably, company assets with longer lifespan will undergo multiple preventive and corrective repairs. Companies will deploy a proper maintenance schedule, whose operations are aimed at extending the operational usage and at avoiding higher cost and less predictable consequences of unplanned repairs. Ultimately, everyone hates unplanned costly acquisition of replacement assets that would happen more often, had repairs not been performed.
KIM for Field Services: Operational impact
Understanding these business realities, KIM for Field Services is the companion of all personnel regularly or occasionally involved in activities happening on the field using the company assets.
Assets, tools and status are kept updated using permanent or ad-hoc factual on-the-field inventories. That assess their readiness and make sure it corresponds with their financial/accountability records, allowing decision making using actionable information such as: location, owners, reservation, production readiness or scrapping state.
Any documentation, warranty, technical maintenance parameters and other documents or notes are kept updated and available upon a simple scan or access.
The application suite transparently helps and documents the preventive and predictive repair activities that are performed with certain periodicity or at a certain threshold, on multiple assets, owned or leased, with different lifespans, amortization status and maintenance plans, by multiple teams using a diversity of readily available tools.
Although, generally, ERP systems tend to map the needed repair activities and resources in advance, what happens during the actual repairs hardly can be reconstituted reliably during and after the repairs (if it’s even done). Sometimes, repairs, although planned, cannot be performed partially or fully on the field due to unforeseen objective or subjective reasons. Also, the corrective maintenance operations sometimes done under time-pressure, in a less-transparent, less organized manner hardly match the plans of office-centric systems (if any).